Delivery Options

Delivery Options

Delivery Options

 

All despatch times are based on stock availability.  While we make every effort to ensure accuracy of stock levels on our website, this is not guaranteed to be 100% correct.

As deliveries are subject to stock availability. If we have a problem with your order such as unavailability of an item we will call you. If you are unavailable we will send you an email telling you what action we are taking.
Our delivery methods allow full trace of your shipment from dispatch until delivered and signed for by you. We use a number of carriers to safeguard delivery to you. Whatever method we use will
always require a signature on arrival. Our charges to you cover all postage packing and insurance up to the value of the goods you are buying.

Please note that it is not possible to return items purchased from our website to any of our retail units. You must follow our returns policy and return goods as advised.

These details are for UK mainland only: customers overseas will be contacted with any additional charges BEFORE we accept your order.

We are unable to post to a different address other than the billing address .

We recognize that some events are last minute hence we provide express options, however when possible we suggest that you leave a days grace so not to be disappointed. We send our parcels by Royal Mail or by a courier. All items purchased from www.noveltiesonline.co.uk are made pursuant to their shipment contract. This means that the risk of loss and title for such items pass to you upon collection by the appointed courier.

 Delivery - Leaving items with Third Party - safe place or similar

If you have requested us to leave any item either with a third party or in a safe place  or similar where the item will be received with or without a signature Novelties Online will not accept any liability whatsoever with regards to non receipt  as our contract is to deliver to the delivery adress on file and a signature at the  said adress is required. 

 

Super Saver Single |Item Delivery £0.99

THIS SERVICE IS ONLY FOR SMALL SINGLE ITEMS NO MORE THAN 100GRAMS AND VALUED  UPTO £2.00 SHOULD YOUR ORDER EXCEED THE ABOVE, THE ECONOMY DELIVERY RATE WILL BE APPLIED OTHERWISE PLEASE CHOOSE ONE OF OUR ALTERNATIVE RATES.

Our Single Saver delivery service is via  Royal Mail  1st / 2nd Class there is no tracking. We aim for 5 working days for your goods to arrive butthis can take longer. Claims for non receipt can take up to 28 days. The normal Royal Mail Claims procdure has got to be followed.

(Please note 5 working days: Bank Holidays, Weekends and other closed days are excluded).

SHOULD YOUR DELIVERY BE FOR THE SCOTTISH HIGHLAND OR NORTHERN / SOUTHERN IRELAND, EUROPE, AMERICA, REST OF THE WORLD

PLEASE CONTACT US PRIOR TO PLACING YOUR ORDER TO CONFIRM THE COST OF YOUR CARRIAGE OTHERWISE YOUR ORDER WILL BE REJECTED

 

UK Economy delivery Service £6.99 

Our economy delivery service can be via  Royal Mail Tracked , Recorded Delivery or courier.This service can take up to 5 working days to arrive. (Please note 5 working days: Bank Holidays, Weekends and other closed days are excluded).

UK Standard Delivery Service  £9.99 
With standard delivery , your goods will be sent  via Parcelforce or Royal Mail or Courier; this is a guaranteed next day delivery service. We normally dispatch your orders within 72 hours of receipt. Our web dispatch team do not work on Saturdays, Sundays or Bank Holidays; this means we do not ship on these days.

UK Express Delivery Service  £14.99

Orders placed before 12.00 noon Monday to Thursday your goods will be sent via Parcelforce or Royal Mail Next Day Delivery or Courier the same day you place your order (due to arrive the next working day). PLEASE NOTE Friday orders will be processed and posted same day but may not arrive until Monday.Unless you have paid for a Saturday Service.

UK Saturday Delivery  £25.99

This service is sent via Parcelforce or Royal Mail Saturday Delivery for delivery before 1.pm.  You can order a Saturday delivery at any time during the week as long as your order is received by 12.00 noon on Friday (cut off times may vary during peek seasons). Ensure that you select UK Saturday delivery at checkout.

Pick Up from our retail unit in Stanmore Middlesex

BEFORE THIS OPTION IS CHOSEN PLEASE ENSURE YOU HAVE MADE PRIOR ARRANGEMENTS WITH US.

The charge for this service is £5.99, our shop is located in Stanmore Middlesex (SHOP ADDRESS).

Your order will be processed and delivered to our shop for collection, We aim to have your goods ready for collection within 72 hours  you will be notified, either by email or telephone Please note that all pickups must be paid for via our website. Please check your email to confirm goods are available for pickup.

Pick Up from our retail unit in Eastcote Pinner

BEFORE THIS OPTION IS CHOSEN PLEASE ENSURE YOU HAVE MADE PRIOR ARRANGEMENTS WITH US.

The charge for this service is £5.99, our shop is located in Eastcote, Pinner (SHOP ADDRESS).

Your order will be processed and delivered to our shop for collection, We aim to have your goods ready for collection within 72 hours  you will be notified, either by email or telephone Please note that all pickups must be paid for via our website. Please check your email to confirm goods are available for pickup.

 

PLEASE CONTACT US  FOR DELIVERIES TO :

THE SCOTTISH HIGHLANDS 

NORTHERN AND SOUTHERN IRELAND

EUROPE

AMERICA

REST OF THE WORLD